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Home
> Help
If you are having
trouble viewing or using oomRoom.ca, we have created this
page to assist you in troubleshooting some of the more common
problems users encounter when working in an on-line medium.
We have compiled a number of answers to some of the more typical
issues regarding general
technical requirements and how to install
and view Cyrillic fonts properly. If you
do not find the answer to the problem you may be having when
trying to access oomRoom.ca, please let us know about it
by e-mailing us at ukip@ualberta.ca
so that we can assist you in using our Web site or address
any technical problems so that other users are not faced with
the same issues.
General
Technical Requirements
Listed below you
will find the minimum and recommended hardware and software
your computer must possess in order to view and work with oomRoom.ca:
Hardware
PC (Minimum Requirements)
- 300 MHz Pentium
- 64 MB free RAM
- Dial Up Modem
PC (Recommended Requirements)
- 600 MHz or faster
- 256 MB free RAM
- High Speed Internet Connection
- Sound card
Macintosh (Minimum Requirements)
- 350 MHz Power Mac
- 32 MB free RAM
- Dial Up Modem
Macintosh (Recommended)
- 400 MHz Power Mac
- 128 MB free RAM
- High Speed Internet Connection
- Sound card
Software
Operating System Platform: Windows 95, 98, Me, XP, MacOS
8.7 or better.
Web Browser: Internet Explorer 4.0 or better, Netscape Navigator
4.7 or later, AOL 7, Mozilla 1.0 or later, Opera 6
Plug-Ins
For optimal viewing of the on-line content, the latest versions
of the following software are required and are all available
for download at no cost:
Cyrillic
and My Computer
How do I set up my WEB BROWSER so that I may view web
pages that have Cyrillic fonts?
Most web pages containing Ukrainian text will automatically
work properly, especially newer versions of Internet Explorer
and Netscape. If you encounter problems with Ukrainian web
pages, follow these steps:
For IE 4 or better Web Browsers
1. Click "View" on the toolbar, then select
"Fonts" (IE 5 Users, select "Encoding").
Alternatively, right click on any spot on the screen that
is not a picture and click Encoding on the menu that pops
up.
2. You will be given choices for various encoding schemes.
For Ukrainian, available options are Cyrillic (DOS), Cyrillic
(ISO), Cyrillic (Windows), Cyrillic (KOI8-U), and Unicode
(UTF-8). There is also an Auto-Select option.
If these options are not present, you must install them. You’ll
need to run the Internet Explorer setup program and specifically
choose the Cyrillic character support from the Internationalization
options. If you don’t have the installation program, you can
download it from http://www.microsoft.com
for free.
3. If Auto-Select is not checked, select it by clicking on
it. Your browser will reload the page. If the page is still
not readable, try the other Cyrillic options, starting with
Unicode (UTF-8) and Cyrillic (Windows), as they are the most
common. The oomRoom.ca website uses windows-1251 encoding.
4. Your browser will reload the page. If the page is not readable
try Cyrillic Alphabet (KOI8-R), or Cyrillic Alphabet (ISO)
or any of the other Cyrillic options.
If the Auto-Select feature or a specific language pack is
not installed on your computer, Internet Explorer prompts
you to download the files as needed.
Adding languages does not guarantee that your computer has
a font that can display Web pages in your preferred languages.
To be prompted when fonts need to be added, go to the Tools
menu in your browser window and select Internet Options, click
the Advanced tab, and then select the Enable Install On Demand
check box.
You can add a Language Encoding button to your toolbar
to make switching between languages quicker.
For Netscape Navigator 4 or Better Web Browsers:
1. Click "View" on the toolbar, then "Character
Set" (or "Character Coding" in Netscape 6).
2. You will be given numerous encoding choices. Your three
Ukrainian options will be Cyrillic (KOI8-R), Cyrillic (ISO-8859-5),
Cyrillic (Windows-1251).
3. The most common will be Cyrillic (Windows-1251). Select
this option.
4. Your browser will reload the page. If the page is not
readable try Cyrillic (KOI8-R), or Cyrillic (ISO-8859-5) or
any of the other Cyrillic options.
How do
I set up my COMPUTER so that I may use Ukrainian fonts?
Setting up your computer to use Ukrainian fonts involves 2 steps.
First, you must install multilingual support on your computer.
Then you will likely want to install a transliterated, phonetic
keyboard, as the default Ukrainian keyboard is the one used
in Ukraine and its layout is quite different from the QWERTY
keyboard that most English speakers are familiar with.
Instructions for installing multilingual support and setting
up keyboards are given below. Additional information on these
topics can be found at http://www.cym.org
and at http://www.brama.com.
Windows 95-98 - Installing Multilingual Support
1. Click the Start button.
2. Click Settings, then Control Panel.
3. From the Control Panel select Add/Remove Programs.
4. Click on the Windows Setup tab.
5. Scroll down and click Multilanguage Support, and then click
Details.
6. Make sure a check mark appears beside Cyrillic Language
Support.
7. Click OK at the bottom of the Add/Remove Programs window.
8. Click OK again.
9. You might be prompted to insert your Windows 95/98 CD-ROM.
10. The changes will take effect after you re-boot your computer.
Windows NT-2000-XP - Installing Multilingual Support
1. Click the Start button.
2. Click Settings, then Control Panel.
3. From the Control Panel double click Regional and Language
Options.
4. Click the Languages tab.
5. Click Details (NT/XP) or Change (2000).
6. Under Installed services, click Add.
7. In the Input language list, scroll down and select "Ukrainian".
8. Click OK to close the Add Input languages dialog box.
9. Click Apply (NT/XP) or OK (2000).
10. Under Installed services, click "UK Ukrainian".
11. Under Preferences, click Language Bar.
12. In the Language Bar Settings dialog box, select the Show
the Language bar on the desktop check box.
13. Click OK to close the Language Bar Settings dialog box.
14. Click OK to close the Text Services and Input Languages
dialog box.
15. Click OK to close the Regional and Language Options dialog
box.
16. Close the Control Panel.
A system reboot may be required.
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